Privacy Policy

Automotive Repair Shop Customer Privacy Policy

By agreeing to our services or by using our website/mobile app, you consent to the collection, use, and sharing of your personal information as described in this privacy policy. New Level Auto Repair ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

We collect information directly from you when you:

Request a quote or service

Sign up for our newsletter or promotions

Provide feedback on our services

The types of personal information we collect include:

Name

Contact information (such as email address, phone number)

Vehicle information (make, model, year, and VIN)

Service history and requests

How We Use Your Information

Your information is used to:

Process your service requests

Communicate with you about your vehicle and services

Send you promotional offers and updates

Improve our services and customer experiences

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Third-party service providers who perform services on our behalf, such as payment processing and vehicle parts suppliers, under strict confidentiality agreements.

Law enforcement or other government agencies if required by law or in good faith belief that such action is necessary to comply with legal processes.

Your Privacy Choices

You have the right to:

Opt-out of receiving marketing communications from us

Request access to the personal information we hold about you

Ask for corrections to your personal information if it is inaccurate

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through direct communication. Your continued use of our services following these changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Call: 914 352-6292   E-mail: contact@newlevelautorepair.com

By agreeing to this policy, you consent to the collection, use, and sharing of your personal information as described above.

New Level Auto Repair INC.

Last Updated: 12/9/2024